International Call Center

Job Description – International Customer Support Executive

We are hiring enthusiastic and customer-focused candidates for the role of International Customer Support Executive. The role involves handling customer queries, providing resolutions, and delivering excellent support to international clients through calls, chats, or emails.

Job Title: International Customer Support Executive

Location: Mohali / Chandigarh IT Park

Job Type: Full-Time

Roles & Responsibilities:

• Handle customer queries and concerns from international clients professionally.

• Provide accurate information and quick resolutions to customers.

• Maintain excellent communication and customer service standards.

• Document customer interactions and update records in the system.

• Escalate unresolved issues to the concerned department when required.

• Meet process targets related to quality, productivity, and customer satisfaction.

Eligibility Criteria:

• Minimum Qualification: 12th Pass / Graduate

• Freshers & Experienced candidates can apply

• Excellent verbal communication skills in English

• Basic computer knowledge required

• Comfortable working in rotational/night shifts

Preferred Skills:

• Good communication and interpersonal skills

• Problem-solving attitude

• Ability to work in a team environment

• Customer handling skills

• Positive and professional behavior

Salary & Benefits:

• 20k to 35k CTC

• Incentives & Performance Bonus

• Night Shift Allowance

• Cab Facility (as per company policy)

• 5 Days Working (for selected processes)

• Career Growth Opportunities

Interested Candidates Can Apply Now!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.