Customer Support International Voice Process

23,000 - 33,000 /month*

Leading Mnc Bpo Company

Phase 3B 1, Mohali

₹6,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

68 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Medical Benefits, PF, Cab

PAN Card, Aadhar Card

Job Description

Free Placement ,No Fee to be paid..

for more information & interview appointment, Feel free to Call Ms.Shivangi sharma 8894812919

We are looking for a International Voice Process to join our team at Leading MNC BPO Company. The role offers ₹23,000 - ₹33,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support International Voice Process job

Can freshers or experienced candidates apply for this Customer Support International Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support International Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process job ranges between ₹23,000-₹33,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase 3B 1, Mohali.
How many vacancies are there for this Customer Support International Voice Process job?
Ans : There are 68 vacancies for this Customer Support International Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Process job?
Ans : As a Customer Support International Voice Process, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process position is Phase 3B 1, Mohali.
Who is the right fit for this Customer Support International Voice Process job?
Ans : A candidate having skills like Computer Knowledge with 0-3 years of experience is the right fit for this Customer Support International Voice Process job.
What makes this Customer Support International Voice Process job a good opportunity?
Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹23,000-₹33,000 per month. This is a Full Time job and has 68 openings.