International BPO Executive

15,000 - 22,000 /month*

Yash Solutions

Vibhuti Khand, Lucknow

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

40 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

10th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International BPO Executive to join our team at yash solutions. The role offers ₹ 15,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International BPO Executive job

What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this International BPO Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vibhuti Khand, Lucknow.
How many vacancies are there for this International BPO Executive job?
Ans : There are 40 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What are the key responsibilities of this International BPO Executive job?
Ans : As a International BPO Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Vibhuti Khand, Lucknow.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 40 openings.