International BPO Executive

Job Title: International Voice Process Executive / Customer Support Associat

Job Location: Vijay Nagar, Indore

Work Mode: WFO

Shift: Night Shift

Key Responsibilities

Handle inbound/outbound calls for international customers

Provide accurate information regarding products, services, and processes

Resolve customer queries, complaints, and issues effectively and efficiently

Ensure first call resolution (FCR) and maintain high levels of customer satisfaction

Meet performance metrics such as AHT (Average Handling Time), CSAT (Customer Satisfaction), and SLA compliance

Required Skills & Qualifications

Education: Minimum HSC (12th Pass) / Graduate in any stream

Experience: Fresher in International Voice Process or BPO industry. (Freshers are welcome

Communication: Excellent verbal and written communication skills in English (neutral accent preferred)

Good listening, problem-solving, and interpersonal skills

Ability to handle pressure, work in night shifts, and meet targets

Basic computer knowledge (MS Office)

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International BPO Executive job

1. What is the eligibility criteria to apply for this International BPO Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this International BPO Executive job?
   Ans: This International BPO Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International BPO Executive job?
   Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., WEBOLOGIX LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International BPO Executive role?
   Ans: There is an immediate opening of 90 International BPO Executive at WEBOLOGIX LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International BPO Executive job?
   Ans: This International BPO Executive job has Night Shift.