Customer Care Executive

Job Title: Customer Care Executive
Location: Indore (Onsite)
Employment Type: Full-time
Industry: BPO (Well-known Company)

About the Role

We are hiring enthusiastic and customer-focused Customer Care Executives for a reputed BPO in Indore. The role involves handling customer queries, providing effective solutions, and ensuring excellent service delivery.

Key Responsibilities

• Handle inbound/outbound calls, chats, or emails from customers.

• Resolve customer queries in a professional and timely manner.

• Provide accurate information about products and services.

• Escalate complex issues to the concerned department when required.

• Maintain records of customer interactions and follow-ups.

• Ensure customer satisfaction and meet quality/service standards.

• Work in shifts as per business requirements.

Requirements

• Minimum Qualification: Graduate/Undergraduate can apply.

• Freshers and experienced candidates both are welcome.

• Excellent communication skills in English and Hindi.

• Good listening and problem-solving abilities.

• Basic computer knowledge (MS Office, typing skills, CRM tools).

• Ability to work in rotational shifts.

What We Offer

• Competitive salary with performance incentives.

• Opportunities for career growth within a reputed BPO.

• Professional and supportive work environment.

• Training and development programs.

Contact Person

A.S Consultancy
📞 Amrutanshi Shukla – 9589672234
📧 amrutanshi@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹13000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., As Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at As Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.