International BPO Executive

Job Description | Associate – Voice-Payer

Company : Sagility

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities and Responsibilities

 Understand the basic professional standards and established procedures, policies before taking action and making decisions

 Processing claims and handling calls, as per the process guidelines.

 Adhering to the service level and understanding Quality & Auditing parameters

 Assume responsibility for work and coordinating efforts

 Meeting assigned productivity goals

 Adhere to attendance and punctuality norms

 Acquiring knowledge & skills of related areas of the process

 Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education

 Graduates

Desired skills and abilities

 Knowledge on US health care

 Good Oral and Written Communication Skill in English

 Awareness of Telephonic Etiquettes & MS Office suite

 Good Typing Skills & Basic computer Navigation Skills

Your life with us

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International BPO Executive job

1. What is the eligibility criteria to apply for this International BPO Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International BPO Executive job?
   Ans: This International BPO Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International BPO Executive job?
   Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., The Human Capital Exchange.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International BPO Executive role?
   Ans: There is an immediate opening of 20 International BPO Executive at The Human Capital Exchange
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International BPO Executive job?
   Ans: This International BPO Executive job has Night Shift.