International BPO Executive

20,000 - 27,500 /month*

Recruitment Pros

Sector 20 Airoli, Mumbai

₹1,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International BPO Executive to join our team at Recruitment Pros. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer service/sales/chat. The role offers ₹20000 - ₹27500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International BPO Executive job

What is the eligibility criteria to apply for this International BPO Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹27500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International BPO Executive job?
Ans: This International BPO Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International BPO Executive job?
Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., Recruitment Pros.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International BPO Executive role?
Ans: There is an immediate opening of 30 International BPO Executive at Recruitment Pros
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International BPO Executive job?
Ans: This International BPO Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

5 days working

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Strong verbal/written English, Strong English communication