Customer Support International BPO Executive

13,000 - 20,000 /month

Mpowerment Resources Llp

Salt Lake, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Night Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

We are hiring enthusiastic and customer-focused candidates for International & Domestic Voice Processes.

Position-Customer Support Executive

Job Type

• Full-Time

• Work from Office

Salary

• ₹13,000 – ₹20,000 (Based on experience, interview performance, and process)

• Attractive Incentives (where applicable)

Shift & Timing

• Domestic Process: Day Shift / Rotational Shift

• International Process: Rotational / Night Shift

• Shift timings will be discussed during the interview.

Eligibility

• Minimum 12th Pass / Graduate

• Freshers and Experienced candidates can apply

• Good communication skills in Hindi and/or English

• Basic computer knowledge.

Key Responsibilities

• Handle inbound and outbound customer calls.

• Resolve customer queries professionally and efficiently.

• Maintain accurate customer records and call details.

• Achieve quality and productivity targets.

• Provide excellent customer service and ensure customer satisfaction.

Skills Required

• Good verbal communication

• Customer handling skills

• Active listening

• Basic computer knowledge

• Positive attitude and willingness to learn

• Ability to work in a team

Benefits

• Competitive salary

• Performance-based incentives

• Career growth opportunities

• Training provided

• Friendly work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support International BPO Executive job

What skills and experience do you need for this Customer Support International BPO Executive job?
Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹20,000 per month in this Customer Support International BPO Executive position.
What shift and timings does this job follow?
Ans : This Customer Support International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Salt Lake, Kolkata.
How many vacancies are there for this Customer Support International BPO Executive job?
Ans : There are 50 vacancies for this Customer Support International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International BPO Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support International BPO Executive position is Salt Lake, Kolkata.
Who is the right fit for this Customer Support International BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support International BPO Executive job.
What makes this Customer Support International BPO Executive job a good opportunity?
Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 50 openings.