A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Marry Mingle
IT Park, Chandigarh
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Pay: ₹20,000.00 - ₹25,000.00 per month
Job description:
Job Title: BPO Executive / Customer Support Executive
We are looking for motivated, customer-focused, and professional individuals to join our team as BPO Executives. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries efficiently while maintaining high standards of customer service.
Key Responsibilities:
Handle customer inquiries through inbound and/or outbound calls.
Provide accurate information about products, services, and company policies.
Resolve customer queries and complaints professionally and efficiently.
Maintain customer records and update information in the company's database.
Follow established processes, quality standards, and service guidelines.
Coordinate with internal teams to resolve complex customer issues.
Maintain professionalism and a customer-focused approach throughout every interaction.
Eligibility Criteria:
Freshers and experienced candidates may apply.
Good verbal communication skills in English.
Strong interpersonal, problem-solving, and listening skills.
Ability to work in a team and adapt to a fast-paced work environment.
Effective communication and active listening.
Customer handling and relationship management.
Salary and Benefits:
Training and development opportunities.
Performance-based incentives, where applicable.
Career growth opportunities.
Location: Chandigarh
Job Type: Full-Time
Experience: 0-2
Working Days: 5 days working
Shift: Rotational Shifts
Education:
Bachelor's (Required)
Work Location: In person
