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International BPO Executive

salary 10,000 - 18,000 /month
company-logo
job companyMahe Technologies Private Limited
job location Golpark, Kolkata
job experience0 - 6+ years Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a International BPO Executive to join our team at Mahe Technologies Private Limited. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job

  1. Can freshers or experienced candidates apply for this International BPO Executive role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this International BPO Executive role.
  2. What salary is offered for this International BPO Executive job?
    Ans : The salary for this International BPO Executive job ranges between ₹10,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International BPO Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Golpark, Kolkata.
  5. How many vacancies are there for this International BPO Executive job?
    Ans : There are 15 vacancies for this International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this International BPO Executive job is open for both male and female candidates.
  7. What does the role of International BPO Executive involve?
    Ans : As a International BPO Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International BPO Executive position is Golpark, Kolkata.
  9. Who is the right fit for this International BPO Executive job?
    Ans : A candidate having skills like International Calling with 0-7 years of experience is the right fit for this International BPO Executive job.
  10. What makes this International BPO Executive job a good opportunity?
    Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 18000

Contact Person

Sana Khatoon

Interview Address

Golpark, Kolkata, Golpark, Kolkata
Posted 3 days ago
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