Customer Support International BPO Executive

10,000 - 25,000 /month

Impact Infotech Private Limited

Vikhroli (East), Mumbai

0 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

Job Responsibilities

Handle inbound or outbound customer calls.
Resolve customer queries and complaints.
Provide information about products or services.
Update customer details in the CRM system.
Meet quality, productivity, and customer satisfaction targets.
Escalate unresolved issues to the appropriate team.

Skills Required

Excellent spoken English.
Clear pronunciation and neutral accent.
Strong communication and active listening skills.
Customer service orientation.
Basic computer knowledge (MS Office, CRM tools).
Ability to work in rotational shifts/night shifts.
Problem-solving and multitasking skills.

Eligibility

Minimum qualification: 12th Pass / Graduate (depends on the company).
Freshers and experienced candidates are both eligible.
Good verbal communication in English is essential.

Contact Person - Padmini | HR Executive

Contact : 8169072575 | padmini.yadav@impact-infotech.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support International BPO Executive job

Can freshers or experienced candidates apply for this Customer Support International BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support International BPO Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Support International BPO Executive position.
What shift and timings does this job follow?
Ans : This Customer Support International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (East), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International BPO Executive, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Customer Support International BPO Executive job is located in Vikhroli (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-4 years of experience is ideal for this Customer Support International BPO Executive job.
Why should you apply for this Customer Support International BPO Executive job?
Ans : This Customer Support International BPO Executive job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.