International BPO Executive

18,000 - 22,000 /month

Eclerx

Airoli, Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a International BPO Executive to join our team at Eclerx. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to International BPO. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International BPO Executive job

Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this International BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this International BPO Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this International BPO Executive job?
Ans : There are 25 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What are the key responsibilities of this International BPO Executive job?
Ans : As a International BPO Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Airoli, Mumbai.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 25 openings.