International BPO Executive

20,000 - 24,000 /month

Dream Bell Consultancy

Malad (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International BPO Executive to join our team at First source . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹20000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass with 6 months of experience . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International BPO Executive job

Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this International BPO Executive role.
What salary is offered for this International BPO Executive job?
Ans : The salary for this International BPO Executive job ranges between ₹20,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this International BPO Executive job?
Ans : There are 90 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What does the role of International BPO Executive involve?
Ans : As a International BPO Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Malad (West), Mumbai.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-1 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 90 openings.