International BPO Executive

25,000 - 38,000 /month

Devdort Consultants Llp

Cuttack Puri Road, Bhubaneswar

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a International BPO Executive to join our team at Devdort Consultants Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 25,000 - ₹ 38,000 and a dynamic environment with opportunities for growth.

Interview drive is in Bhubaneswar but Candidate Must relocate to Ahmedabad if selected.

Job location : Ahmedabad

. Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job

What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What salary is offered for this International BPO Executive job?
Ans : The salary for this International BPO Executive job ranges between ₹25,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cuttack Puri Road, Bhubaneswar.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What does the role of International BPO Executive involve?
Ans : As a International BPO Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International BPO Executive job is located in Cuttack Puri Road, Bhubaneswar.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this International BPO Executive job.
Why should you apply for this International BPO Executive job?
Ans : This International BPO Executive job offers a salary between ₹25,000-₹38,000 per month. This is a Full Time opportunity and has 50 openings available.