A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
31,000 - 50,000 /month
Zorvix Consultants Llp
Bangalore-Hyderabad Road, Bangalore
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
🚨 WE’RE HIRING | International Amazon Process – Voice Customer Support 🚨
📍 Location: Bengaluru (BLR), Karnataka
💼 Process: International Voice – Customer Support
🎓 Education: Graduates / Undergraduates
👥 Experience: Freshers to 24+ months
✅ Eligibility & Skills
Excellent English communication skills (B2/C1 proficiency).
Strong customer-handling, problem-solving, and interpersonal skills.
Basic computer proficiency and working knowledge of MS Office.
Typing speed of 20 WPM with 80% accuracy.
Voice experience preferred; non-voice/backend experience will receive 50% weightage as per the hiring criteria.
💼 Key Responsibilities
Handle inbound international customer queries using cloud-based tools.
Research customer accounts and policies to provide accurate solutions.
Deliver professional, timely, and customer-focused support.
Document customer interactions and actions accurately.
Manage challenging conversations, escalate issues appropriately, and meet quality and productivity standards.
🚕 Transportation Benefits
✅ Two-way cab transportation provided up to 30 km.
📩 Interested candidates? Send your updated resume via DM to apply or know more about this opportunity.
🔔 If you have strong communication skills and a passion for customer service, this opportunity could be for you!
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