We are looking for a Insurance Advisor to join our team at Ultracash Technologies Private Limited. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Motor Insurance. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Customer Support Insurance Advisor job
What qualifications and experience are required for this Customer Support Insurance Advisor position?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Insurance Advisor job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Insurance Advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Insurance Advisor job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Insurance Advisor job?
Ans : As a Customer Support Insurance Advisor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Insurance Advisor job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-3 years of experience is ideal for this Customer Support Insurance Advisor job.
Why should you apply for this Customer Support Insurance Advisor job?
Ans : This Customer Support Insurance Advisor job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.