Insurance Advisor

30,000 - 90,000 /month*

Tata Aia Life Insurance

Work from home

₹50,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Gujarati

10th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Insurance Advisor to join our team at Tata Aia Life Insurance. The role offers ₹30000 - ₹90000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Insurance Advisor job

What skills and experience do you need for this Insurance Advisor job?
Ans : To apply for this Insurance Advisor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹90,000 per month in this Insurance Advisor position.
What shift and timings does this job follow?
Ans : This Insurance Advisor job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Insurance Advisor job?
Ans : There are 30 vacancies for this Insurance Advisor role.
Is this job open for all genders?
Ans : Yes, this Insurance Advisor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Insurance Advisor, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Insurance Advisor position is Race Course, Rajkot.
Who is the right fit for this Insurance Advisor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-7 years of experience is the right fit for this Insurance Advisor job.
What makes this Insurance Advisor job a good opportunity?
Ans : This Insurance Advisor job is a good opportunity as it offers a salary between ₹30,000-₹90,000 per month. This is a Full Time job and has 30 openings.