Insurance Advisor

12,000 - 20,000 /month

Mokshtel Communication Private Limited

District Centre, Delhi

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Life Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a INSURANCE ADVISOR to join our team MOKSHTEL COMMUNICATION. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LIC. The role offers In Hand Salary 12000-20000and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12 and Experience Range 6 months to 2 years . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working week during the dayshift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Insurance Advisor job

What are the eligibility criteria for this Insurance Advisor job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Query Resolution for this Insurance Advisor job offered by Mokshtel Communication Private Limited in District Centre, Delhi.
What salary is offered for this Insurance Advisor job?
Ans : The salary for this Insurance Advisor job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Insurance Advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in District Centre, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Insurance Advisor job is open for both male and female candidates.
What does the role of Insurance Advisor involve?
Ans : As a Insurance Advisor, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Insurance Advisor job is located in District Centre, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-2 years of experience is ideal for this Insurance Advisor job.
Why should you apply for this Insurance Advisor job?
Ans : This Insurance Advisor job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.