We are looking for a motivated and enthusiastic Telecalling Executive to join our team. The candidate will be responsible for handling outbound and inbound calls, generating leads, and maintaining strong customer relationships.
🔹 Key Responsibilities
Make outbound calls to potential and existing customers
Answer incoming calls and resolve customer queries
Explain products/services and persuade customers to make purchases
Generate leads and follow up on prospects
Maintain customer database and call records
Achieve daily/weekly/monthly targets
Handle customer complaints professionally
Coordinate with the sales team for closures
🔹 Required Skills
Good communication skills (Hindi & English preferred)
Strong convincing and negotiation skills
Basic computer knowledge (MS Excel, CRM tools)
Ability to handle rejection and remain motivated
Good listening skills
🔹 Salary & Benefits
Fixed salary + incentives
Performance-based bonuses
Training and career growth opportunities