Customer Support Insurance Advisor

10,000 - 55,000 /month*

Bajaj Life Insurance Limited

Work from home

₹5,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Work From Home

Part Time

Contract

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Life Insurance

10th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Insurance Advisor to join our team at Bajaj Life Insurance Limited. The role offers ₹10000 - ₹100000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Insurance Advisor job

Can freshers or experienced candidates apply for this Customer Support Insurance Advisor role?
Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Insurance Advisor role.
What salary is offered for this Customer Support Insurance Advisor job?
Ans : The salary for this Customer Support Insurance Advisor job ranges between ₹10,000-₹55,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Insurance Advisor job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Insurance Advisor job?
Ans : There are 50 vacancies for this Customer Support Insurance Advisor role.
Is this job open for all genders?
Ans : Yes, this Customer Support Insurance Advisor job is open for both male and female candidates.
What does the role of Customer Support Insurance Advisor involve?
Ans : As a Customer Support Insurance Advisor, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Insurance Advisor position is Minto Park, Kolkata.
Who is the right fit for this Customer Support Insurance Advisor job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support Insurance Advisor job.
What makes this Customer Support Insurance Advisor job a good opportunity?
Ans : This Customer Support Insurance Advisor job is a good opportunity as it offers a salary between ₹10,000-₹55,000 per month. This is a Part Time job and has 50 openings.