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Customer Support Insurance Advisor

salary 10,000 - 100,000 /month*
company-logo
job companyAditya Birla Sun Life Insurance Company Limited
job location Bidhan Nagar, Kolkata
incentive₹50,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Life Insurance
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Insurance Advisor to join our team at Aditya Birla Sun Life Insurance Company Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹ 10,000 - ₹ 1,00,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Insurance Advisor job

  1. Can freshers or experienced candidates apply for this Customer Support Insurance Advisor role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Insurance Advisor role.
  2. What salary is offered for this Customer Support Insurance Advisor job?
    Ans : The salary for this Customer Support Insurance Advisor job ranges between ₹10,000-₹1,00,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Insurance Advisor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bidhan Nagar, Kolkata.
  5. How many vacancies are there for this Customer Support Insurance Advisor job?
    Ans : There are 50 vacancies for this Customer Support Insurance Advisor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Insurance Advisor job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Insurance Advisor position is Bidhan Nagar, Kolkata.
  8. What makes this Customer Support Insurance Advisor job a good opportunity?
    Ans : This Customer Support Insurance Advisor job is a good opportunity as it offers a salary between ₹10,000-₹1,00,000 per month. This is a Both job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 100000

Contact Person

Ranjan Chakraborty

Interview Address

kalighat, Kolkata, kalighat, Kolkata
Posted 3 hours ago
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