Key Responsibilities ● Manage the complete sales cycle from lead generation to closing deals over the phone and digital communications ● Understand customer requirements through effective discovery conversations ● Recommend appropriate products based on customer needs and specifications ● Negotiate pricing and terms to close sales while maintaining profit margins ● Maintain accurate records of all sales activities in Zoho CRM ● Follow up with prospects and existing customers to nurture relationships ● Meet or exceed monthly and quarterly sales targets ● Collaborate with other departments to ensure smooth delivery of products ● Stay updated on product features, benefits, and competitive advantages ● Contribute to the company's export growth strategy Qualifications & Skills ● Previous experience in inside sales or telemarketing, preferably in the furniture, building materials, or interior design industry ● Proficiency with Zoho CRM or similar CRM systems ● Strong product knowledge or ability to quickly learn technical product features ● Excellent communication and active listening skills ● Persuasive selling and negotiation abilities ● Self-motivated with a results-driven approach ● Problem-solving mindset and ability to address customer concerns effectively ● Basic understanding of export documentation and procedures (preferred) ● Comfortable working in a fast-paced, evolving environment