Customer Support Inside Sales Executive

15,000 - 25,000 /month

Shivshakti Metal

Rakhial, Ahmedabad

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Inside Sales Executive to join our team at Shivshakti Metal. The role offers ₹ 15,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to machinery. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Inside Sales Executive job

What skills and experience do you need for this Customer Support Inside Sales Executive job?
Ans : To apply for this Customer Support Inside Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Inside Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Inside Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rakhial, Ahmedabad.
How many vacancies are there for this Customer Support Inside Sales Executive job?
Ans : There are 5 vacancies for this Customer Support Inside Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Inside Sales Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Inside Sales Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Inside Sales Executive position is Rakhial, Ahmedabad.
Who is the right fit for this Customer Support Inside Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Inside Sales Executive job.
What makes this Customer Support Inside Sales Executive job a good opportunity?
Ans : This Customer Support Inside Sales Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.