Inbound Customer Support Voice Process

16,500 - 21,000 /month

Startek Aegis

Shivaji Nagar, Central Bangalore, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Inbound Customer Support Voice Process to join our team at Startek Aegis to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16500 - ₹21000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Inbound Customer Support Voice Process job

What skills and experience do you need for this Inbound Customer Support Voice Process job?
Ans : To apply for this Inbound Customer Support Voice Process job, candidates should have skills like Query Resolution, Domestic Calling, Computer Knowledge along with 0-3 years of experience.
What salary is offered for this Inbound Customer Support Voice Process job?
Ans : The salary for this Inbound Customer Support Voice Process job ranges between ₹16,500-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Inbound Customer Support Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shivaji Nagar, Central Bangalore, Bangalore.
How many vacancies are there for this Inbound Customer Support Voice Process job?
Ans : There are 99 vacancies for this Inbound Customer Support Voice Process role.
Is this job open for all genders?
Ans : Yes, this Inbound Customer Support Voice Process job is open for both male and female candidates.
What does the role of Inbound Customer Support Voice Process involve?
Ans : As a Inbound Customer Support Voice Process, your work will involve skills like Query Resolution, Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Inbound Customer Support Voice Process position is Shivaji Nagar, Central Bangalore, Bangalore.
Who is the right fit for this Inbound Customer Support Voice Process job?
Ans : A candidate having skills like Query Resolution, Domestic Calling, Computer Knowledge with 0-3 years of experience is the right fit for this Inbound Customer Support Voice Process job.
What makes this Inbound Customer Support Voice Process job a good opportunity?
Ans : This Inbound Customer Support Voice Process job is a good opportunity as it offers a salary between ₹16,500-₹21,000 per month. This is a Full Time job and has 99 openings.