Inbound customer service

18,000 - 22,000 /month

Confidential

Airoli, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Inbound customer service to join our team at Confidential to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹18000 - ₹22000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Inbound customer service job

Who is eligible to apply for this Inbound customer service job at Confidential?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Inbound customer service job offered by Confidential.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Inbound customer service position.
What shift and timings does this job follow?
Ans : This Inbound customer service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Inbound customer service job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Inbound customer service, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Inbound customer service job is located in Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Inbound customer service job.
Why should you apply for this Inbound customer service job?
Ans : This Inbound customer service job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.