HR Recruiter

10,000 - 15,000 /month

Coppergate

Sector-1 Vashi, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a HR Recruiter to join our team at Coppergate. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this HR Recruiter job

Can freshers or experienced candidates apply for this HR Recruiter role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this HR Recruiter role.
What salary is offered for this HR Recruiter job?
Ans : The salary for this HR Recruiter job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This HR Recruiter job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-1 Vashi, Mumbai.
How many vacancies are there for this HR Recruiter job?
Ans : There are 5 vacancies for this HR Recruiter role.
Is this job open for all genders?
Ans : Yes, this HR Recruiter job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this HR Recruiter position is Sector-1 Vashi, Mumbai.
What makes this HR Recruiter job a good opportunity?
Ans : This HR Recruiter job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.