Holiday Consultant

15,000 - 25,000 /month

Jb Travel And Tours India Private Limited

Sandhurst Road, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Holiday Consultant to join our team at Jb Travel And Tours India Private Limited. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Holiday Consultant job

What is the eligibility criteria to apply for this Holiday Consultant job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Holiday Consultant job?
Ans: This Holiday Consultant job will have 6 working days.
Are there any charges applicable while applying or joining this Holiday Consultant job?
Ans: No, there is no fee applicable for applying this Holiday Consultant job and during the employment with the company, i.e., JB TRAVEL AND TOURS INDIA PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Holiday Consultant role?
Ans: There is an immediate opening of 1 Holiday Consultant at JB TRAVEL AND TOURS INDIA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Holiday Consultant job?
Ans: This Holiday Consultant job has Day Shift.