Hiring for Airline process

18,000 - 24,000 /month

Skyway Solution

Phase-5 Mohali, Mohali

6 - 36 months Experience in Customer Support / TeleCaller

90 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Hiring for Airline process to join our team at Skyway Solution. The role offers ₹18000 - ₹24000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Hiring for Airline process job

What are the eligibility criteria for this Hiring for Airline process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Hiring for Airline process job offered by Skyway Solution in Phase-5 Mohali, Mohali.
What salary is offered for this Hiring for Airline process job?
Ans : The salary for this Hiring for Airline process job ranges between ₹18,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Hiring for Airline process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-5 Mohali, Mohali.
How many vacancies are there for this Hiring for Airline process job?
Ans : There are 90 vacancies for this Hiring for Airline process role.
Is this job open for all genders?
Ans : Yes, this Hiring for Airline process job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Hiring for Airline process position is Phase-5 Mohali, Mohali.
What makes this Hiring for Airline process job a good opportunity?
Ans : This Hiring for Airline process job is a good opportunity as it offers a salary between ₹18,000-₹24,000 per month. This is a Full Time job and has 90 openings.