Hindi Telecaller

19,000 - 35,000 /month

The Galaxy Of Electronica

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Hindi Telecaller to join our team at The Galaxy Of Electronica. The role offers ₹19,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Hindi Telecaller role.
What salary is offered for this Hindi Telecaller job?
Ans : The salary for this Hindi Telecaller job ranges between ₹19,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Hindi Telecaller job is located in Dadar (East), Mumbai.
Why should you apply for this Hindi Telecaller job?
Ans : This Hindi Telecaller job offers a salary between ₹19,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.