Hindi Telecaller

15,000 - 30,000 /month

Skylite Solutions

Malad (East), Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Marathi

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Hindi Telecaller to join our team at Skylite Solutions . The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Hindi Telecaller job

What skills and experience do you need for this Hindi Telecaller job?
Ans : To apply for this Hindi Telecaller job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along.
What salary is offered for this Hindi Telecaller job?
Ans : The salary for this Hindi Telecaller job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 25 vacancies for this Hindi Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Hindi Telecaller job. No prior experience is required.
What does the role of Hindi Telecaller involve?
Ans : As a Hindi Telecaller, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Malad (East), Mumbai.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 25 openings.