Hindi Telecaller

15,000 - 25,000 /month

Om Recruitment Agency

Borivali (West), Mumbai

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Education

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance

Job Description

We are looking for a Hindi Telecaller to join our team at Om Recruitment Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Hindi Telecaller role.
What salary is offered for this Hindi Telecaller job?
Ans : The salary for this Hindi Telecaller job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 50 vacancies for this Hindi Telecaller role.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What does the role of Hindi Telecaller involve?
Ans : As a Hindi Telecaller, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Borivali (West), Mumbai.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 50 openings.