Hindi Telecaller

12,000 - 21,000 /month

Iccs Bpo

Royapettah, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Hindi Telecaller to join our team at ICCS BPO. The role offers ₹12,000 - ₹21,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Hindi Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Hindi Telecaller job ranges between ₹12,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Royapettah, Chennai.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 50 vacancies for this Hindi Telecaller role.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Hindi Telecaller job?
Ans : As a Hindi Telecaller, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Royapettah, Chennai.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-7 years of experience is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹21,000 per month. This is a Full Time job and has 50 openings.