Hindi Telecaller

16,000 - 18,000 /month

Flipkart

Hosapalya, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

84 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Diploma and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits, Cab

Job Description

We are looking for a Hindi Telecaller to join our team at FLIPKART. The role offers ₹16,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have a Diploma and above qualification with 0-7 years of experience can apply for this Hindi Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹18,000 per month in this Hindi Telecaller position.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hosapalya, Bangalore.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 84 vacancies for this Hindi Telecaller role.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Hindi Telecaller, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Hosapalya, Bangalore.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-7 years of experience is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 84 openings.