Job Role: Customer Support Executive (Semi Voice )
Job Type: Full Time,
Location: HSR Layout (Work From Office)
Salary - 18K to 24k in Hand & Bonus - Performance based
Languages: Good in English and Hindi
Company Overview:
It is a fintech company offering a secure and convenient payment platform for teenagers. It provides numberless prepaid cards and a UPI- based digital wallet, enabling teens to make transactions under parental guidance while promoting financial literacy.
Roles and Responsibilities:
Effectively manage incoming chats and emails from customers in a timely manner
Identify and evaluate customers requirements, clarify information, and offer solutions
Handle and resolve customer complaints, escalating to internal teams as needed
Cultivate enduring relationships and trust with customers through transparent
communication
Required Skills:
Ability to manage multiple chats, emails, or calls simultaneously
Basic troubleshooting knowledge
Excellent problem-solving abilities
If you are interested or if you know someone who is interested for this role reach out to – 9342243311 (HR- Chandu)