Helpdesk Executive (Office)

15,000 - 20,000 /month

Inwinteck Private Limited

Thane West, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

5 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a Helpdesk Executive (Office) to join our team at Inwinteck Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Helpdesk Executive (Office) job

What is the eligibility criteria to apply for this Helpdesk Executive (Office) job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job will have 5 working days.
Are there any charges applicable while applying or joining this Helpdesk Executive (Office) job?
Ans: No, there is no fee applicable for applying this Helpdesk Executive (Office) job and during the employment with the company, i.e., Inwinteck Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Helpdesk Executive (Office) role?
Ans: There is an immediate opening of 5 Helpdesk Executive (Office) at Inwinteck Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job has Rotational Shift.