Health Care Couch

🚨 We’re Hiring | Health Care Coach – HEAPS Process

📍 Location: Navi Mumbai | 🏢 Organisation: Altruist BPO Services Pvt. Ltd.

🕒 Experience: Minimum 1 Year (Exceptional profiles may be considered)

Step into the future of healthcare with Altruist BPO Services!

At Altruist BPO Services, we pride ourselves on being a trusted name in customer experience, process innovation, and digital health support solutions. As part of our expanding healthcare vertical, we're hiring Health Care Coaches for the HEAPS Process – a cutting-edge health-tech initiative reshaping care delivery in India and abroad.

This is your opportunity to work at the intersection of technology, patient care, and impactful communication—all within the supportive and growth-driven environment of Altruist BPO Services.

About the HEAPS Process

HEAPS is a tech-enabled value-based healthcare platform that leverages AI, ML, and data analytics to transform patient outcomes, focused on patient counselling and post-discharge follow-up. It enables proactive care through structured interactions, helping patients manage their recovery.

👩‍⚕️ Role: Health Care Coach

As a Health Care Coach at Altruist, you’ll be the compassionate voice guiding patients in their recovery journey.

Your Key Responsibilities:

Counsel patients coping with chronic, acute, or post-surgical conditions.

Follow-up on patient health status post-discharge and provide psychosocial support.

Coordinate patient needs with healthcare providers and document treatment progress.

Guide patients using pre-defined FAQs, especially regarding surgeries and hospital outcomes.

Participate in team training sessions and apply regular performance feedback.

💡 What We’re Looking For

Excellent verbal communication in English & Hindi (Regional languages like Telugu, Kannada, Tamil, Malayalam are a plus!)

Strong listening skills and natural empathy

Basic understanding of medical conditions and terminology

Positive attitude, collaborative mindset, and genuine passion for patient engagement

🎓 Educational & Professional Background

Bachelor’s Degree / Life Science Stream Education in Clinical, Medico, Biology, or Allied Health Sciences

(Paramedics, Clinical Psychologists, Physiotherapists, Dietitians, Nutritionists, etc.)

Minimum 1 year of relevant experience (Freshers with strong profiles may be considered)

🏢 Why Join Altruist BPO Services?

At Altruist, we believe in growth with purpose. With a footprint across multiple sectors and a strong presence in BPO, we offer:

A stable and nurturing work culture

Cross-domain exposure with global clients

Ongoing training and development opportunities

A chance to make a meaningful difference in patients' lives

📩 Apply now and become a part of Altruist’s healthcare transformation journey!

DM us or send your resume to deepak.biswas@altruistindia.com

📍 Location: Navi Mumbai

#AltruistBPOServices #WeAreHiring #HealthCareCoach #HEAPSProcess #PatientCare #BPOJobs #HealthcareJobs #ValueBasedCare #JoinUs #CareerWithImpact

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Health Care Couch job

1. What is the eligibility criteria to apply for this Health Care Couch job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Health Care Couch job?
   Ans: This Health Care Couch job will have 6 working days.
4. Are there any charges applicable while applying or joining this Health Care Couch job?
   Ans: No, there is no fee applicable for applying this Health Care Couch job and during the employment with the company, i.e., ALTRUIST.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Health Care Couch role?
   Ans: There is an immediate opening of 10 Health Care Couch at ALTRUIST
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Health Care Couch job?
   Ans: This Health Care Couch job has Day Shift.