Ground Coordinator

18,000 - 20,000 /month

Priyanya Aviation Services Private Limited

Borjhar, Guwahati

0 - 1 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Ground Coordinator to join our team at Priyanya Aviation Services Private Limited. The role offers ₹18,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Ground Coordinator job

Can freshers or experienced candidates apply for this Ground Coordinator role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Ground Coordinator role.
What is the salary and job type for this role?
Ans : The salary for this Ground Coordinator job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Ground Coordinator job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borjhar, Guwahati.
How many vacancies are there for this Ground Coordinator job?
Ans : There are 15 vacancies for this Ground Coordinator role.
Is this job open for all genders?
Ans : Yes, this Ground Coordinator job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Ground Coordinator position is Borjhar, Guwahati.
What makes this Ground Coordinator job a good opportunity?
Ans : This Ground Coordinator job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 15 openings.