Grievance Redressal Officer_HO & SUPPORT-Grievance Redressal_Mumbai - Responsible for handling and resolving customer grievances effectively. - Acts as a liaison between customers and the organization to ensure complaints are addressed timely. - Requires good communication and problem-solving skills to manage grievance redressal processes. - The role is based in Mumbai and involves working closely with support teams. - Suitable for candidates with experience in customer support or grievance management. - Emphasis on maintaining customer satisfaction and compliance with company policies. - Requires coordination with multiple departments to resolve issues. - Involves documentation and follow-up of grievance cases until closure. - The position demands attention to detail and ability to handle sensitive information. - Candidates should be adaptable and capable of working in a structured environment.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Grievance Redressal Officer job
Who is eligible to apply for this Grievance Redressal Officer job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Grievance Redressal Officer job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Grievance Redressal Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambernath West, Mumbai.
How many vacancies are there for this Grievance Redressal Officer job?
Ans : There is 1 vacancy for this Grievance Redressal Officer role.
Is this job open for all genders?
Ans : Yes, this Grievance Redressal Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Grievance Redressal Officer position is Ambernath West, Mumbai.
What makes this Grievance Redressal Officer job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Kotak Mahindra Bank Limited
Ambernath West, Mumbai
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
