Floor Manager

15,000 - 18,000 /month

My Safe Loan

Alkapuri, Vadodara

4 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Floor Manager to join our team at My Safe Loan. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 4 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Floor Manager job

What are the eligibility criteria for this Floor Manager job?
Ans : Candidates should have a Graduate and above qualification with 4-7 years of experience for this Floor Manager job offered by My Safe Loan in Alkapuri, Vadodara.
What salary is offered for this Floor Manager job?
Ans : The salary for this Floor Manager job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Floor Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alkapuri, Vadodara.
How many vacancies are there for this Floor Manager job?
Ans : There is 1 vacancy for this Floor Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 4-7 years of experience are eligible to apply for this Floor Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Floor Manager position is Alkapuri, Vadodara.
What makes this Floor Manager job a good opportunity?
Ans : This Floor Manager job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.