Customer Support Field Verification Executive

15,000 - 50,000 /month*

Quess Corp Limited

Field job

New Town, Kolkata

₹20,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: FMCG

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Field Verification Executive to join our team at Quess Corp Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹ 15,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Verification Executive job

Can freshers or experienced candidates apply for this Customer Support Field Verification Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Verification Executive role.
What salary is offered for this Customer Support Field Verification Executive job?
Ans : The salary for this Customer Support Field Verification Executive job ranges between ₹15,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Verification Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
How many vacancies are there for this Customer Support Field Verification Executive job?
Ans : There are 25 vacancies for this Customer Support Field Verification Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Verification Executive job is open for both male and female candidates.
What does the role of Customer Support Field Verification Executive involve?
Ans : As a Customer Support Field Verification Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Field Verification Executive position is New Town, Kolkata.
Who is the right fit for this Customer Support Field Verification Executive job?
Ans : A candidate having skills like Query Resolution with 0-1 years of experience is the right fit for this Customer Support Field Verification Executive job.
What makes this Customer Support Field Verification Executive job a good opportunity?
Ans : This Customer Support Field Verification Executive job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Full Time job and has 25 openings.