Field Support Engineer

18,000 - 25,000 /month

Unique Compsol Private Limited

Field job

Dadar, Mumbai

2 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Support Engineer to join our team at Unique Compsol Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to IT Hardware support. The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Installation & Configuration
Troubleshooting & Technical Support
Maintenance & Monitoring

Technical Knowledge

· Hardware and Peripherals

· Operating Systems

· Network Infrastructure

· Server and NAS

· M365

Thanks

Unique CompSol Pvt Ltd

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Field Support Engineer job

Who is eligible to apply for this Field Support Engineer job at Unique Compsol Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Field Support Engineer job offered by Unique Compsol Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Field Support Engineer position.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dadar, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 2-4 years of experience can apply for this Field Support Engineer job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Support Engineer, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Field Support Engineer job is located in Dadar, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 2-4 years of experience is ideal for this Field Support Engineer job.
Why should you apply for this Field Support Engineer job?
Ans : This Field Support Engineer job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.