A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Spartech Impex Private Limited
Field job
Bhiwandi, Mumbai
1 - 5 years Experience in Customer Support / TeleCaller
Full Time
Responsible for installation, commissioning, maintenance, troubleshooting, and repair of SPARTECH construction machinery at customer sites. Ensure customer satisfaction, provide technical support, train operators, and maintain proper service records.
KRA (Key Result Areas)
Installation & Commissioning – Install and commission machines at customer sites.
Service & Repair – Diagnose faults and complete repairs within the committed timeline.
Customer Support – Resolve customer complaints and ensure customer satisfaction.
Preventive Maintenance – Conduct regular machine inspections and maintenance.
Service Reporting – Submit service reports, job cards, and spare parts requirements on time.
Operator Training – Train customers on safe machine operation and maintenance.
Spare Parts Management – Identify required spare parts and minimize unnecessary replacements.
Service Target Achievement – Meet assigned service visit, complaint resolution, and turnaround-time targets.
High Demand
