Field Support Engineer

The minimum qualification for this role is Diploma/Degree ( Electronics, Electrical/IT/CSE) and 1 to 10 years. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Days week during the Dayshift.

1.    Break Down Calls: Customer registers complain on customer care, and then we receive a call log request. Engineer goes to customer’s site to look out the issue and solve the issue accordingly.

2.    PMS (Preventive Maintenance Service): According to PMS monthly list, taking appointment with the customer then sending the Engg. to the customer’s site for performing PMS.

3.    Installation: First of all, we receive the installation request from the company. Then the engineer goes to the company’s site for inspection and will check all the availability present on the site and once he’s done with the inspection and completes all the safety rules, then he will do the installation work.

4.    Up-gradation: After sometime of installation the machinery, we receive the up-gradation request from the company. Engineer goes to the company’s site to up-gradation of the machinery.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Field Support Engineer job

1. What is the eligibility criteria to apply for this Field Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Field Support Engineer job?
   Ans: This Field Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Support Engineer job?
   Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., OSHIN INFOTECH SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Support Engineer role?
   Ans: There is an immediate opening of 1 Field Support Engineer at OSHIN INFOTECH SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Support Engineer job?
   Ans: This Field Support Engineer job has Rotational Shift.