Field Support Engineer

20,000 - 25,000 /month

Kazam Ev Tech Private Limited

Field job

Gurpal Nagar, Ludhiana

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

30 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Languages: Hindi, Punjabi

Diploma and above

Males Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Field Support Engineer to join our team at Kazam Ev Tech Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to EV Charger Installation. The role offers an attractive in-hand salary of ₹20000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Support Engineer job

What is the eligibility criteria to apply for this Field Support Engineer job?
Ans: The candidate should be Diploma and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ludhiana.
How many working days are there for this Field Support Engineer job?
Ans: This Field Support Engineer job will have 6 working days.
Are there any charges applicable while applying or joining this Field Support Engineer job?
Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., Kazam Ev Tech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Support Engineer role?
Ans: There is an immediate opening of 30 Field Support Engineer at Kazam Ev Tech Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Support Engineer job?
Ans: This Field Support Engineer job has Day Shift.