Field Support Engineer

15,000 - 25,000 /month

Green Waves Technologies

Field job

Vigyan Nagar, Kota

2 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Field Support Engineer to join our team at Green Waves Technologies to handle customer calls, provide exceptional customer support and resolve queries related to HVAC. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Field Support Engineer job

What qualifications and experience are required for this Field Support Engineer position?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Field Support Engineer job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vigyan Nagar, Kota.
How many vacancies are there for this Field Support Engineer job?
Ans : There is 1 vacancy for this Field Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Field Support Engineer role. Only male candidates are eligible.
What are the key responsibilities of this Field Support Engineer job?
Ans : As a Field Support Engineer, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Support Engineer position is Vigyan Nagar, Kota.
Who is the right fit for this Field Support Engineer job?
Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Field Support Engineer job.
What makes this Field Support Engineer job a good opportunity?
Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 1 openings.