jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Field Supervisor

salary 16,000 - 25,000 /month*
company-logo
job companyShri Ram Enterprises
job location Bisrakh, Greater Noida
incentive₹5,000 incentives included
job experience1 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
1 Opening
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance
star
PAN Card, Aadhar Card, Bank Account

Job Description


Office Calling Assistant (Feedback & MC Renewal Sales)
विभाग
Customer Support / Calling / Sales Support
रिपोर्ट करेगा
Team Leader / Office Coordinator
मुख्य कार्य-जिम्मेदारियाँ (Key Responsibilities)
1️⃣ Feedback Calling (Service Feedback Work)
Daily completed complaints की feedback calls करना
Customer से यह confirm करना:
Service हुई या नहीं
Engineer का behavior
Work quality / satisfaction level
Customer complaints / negative feedback को Team Leader को तुरंत report करना
Feedback का proper entry CRM / Excel / Action Plan sheet में update करना
2️⃣ MC Renewal / AMC / MC Sell Calling
Old / existing customers को MC Renewal / AMC / Warranty extension के लिए call करना
Customer को:
MC benefits समझाना
Validity / pricing explain करना
Interested customers की follow-up calling
Confirm sale की details system में update करना
Payment mode (cash / online / engineer collection) की information note करना
3️⃣ Customer Calling Management
Daily assigned calling list पर 100% calls complete करना
Call outcome mark करना:
Connected
Not reachable
Call back
Interested / Not interested
Proper calling etiquette और polite communication maintain करना
4️⃣ System & Action Plan Update
CRM / Action Plan / Sheet में:
Feedback status
MC renewal status
Follow-up date
Remarks
Data entry में accuracy maintain करना
कोई भी call pending न रहे, यह ensure करना
5️⃣ Reporting Responsibility
Daily report submit करना:
Total feedback calls
Positive / negative feedback
MC renewal leads
Converted sales
Team Leader को end of day report देना
आवश्यक Skills (Required Skills)
Good communication skills (Hindi compulsory, basic English preferred)
Customer handling & convincing skills
Basic system knowledge:
CRM / Excel / Google Sheet
Follow-up mindset और patience
Office discipline और time management
काम का प्रकार
Office-based calling job
Feedback + Sales mix role
Performance Evaluation (KPI)
Daily calling completion %
Feedback accuracy
MC renewal conversion
Proper system update

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Field Supervisor job

  1. What skills and experience do you need for this Field Supervisor job?
    Ans : To apply for this Field Supervisor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Field Supervisor job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Field Supervisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bisrakh, Greater Noida.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Field Supervisor job is open for both male and female candidates.
  7. What are the key responsibilities of this Field Supervisor job?
    Ans : As a Field Supervisor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Field Supervisor job is located in Bisrakh, Greater Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Field Supervisor job.
  10. Why should you apply for this Field Supervisor job?
    Ans : This Field Supervisor job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Parvesh

Interview Address

Vill Bisrakh Jalalpur Bisrakh Bisrakh Gautam Buddha Nagar, Bisrakh, Greater Noida
Posted 20 hours ago
similar jobs

Apply to similar jobs

₹ 20,000 - 22,000 per month
Myloankart
Sector 1 Greater Noida West, Greater Noida
1 - 2 years Experience in Customer Support / TeleCaller
10 Openings
High DemandHigh Demand
₹ 15,000 - 75,000 per month *
Property Sathi
Sector 90 Noida, Noida
Skills,, Real Estate INDUSTRY
Incentives included
5 Openings
High DemandHigh Demand
₹ 25,000 - 30,000 per month
Ienergizer
Sector 60 Noida, Noida
SkillsComputer Knowledge, Domestic Calling, Query Resolution
New
20 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates