Customer Support Executive- Voice process

25,000 - 30,000 /month

Ienergizer

Sector 60 Noida, Noida

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

1. Company: IEnergizer

Process: Airtel Black RM

Position: Customer Support Executive – Voice Process

Location: Noida

Qualification: Graduate with minimum 1 year experience in Voice Process (BPO)

Skills Required:

• Excellent communication skills

• Strong customer handling ability

• Problem solving and complaint resolution skills

Roles & Responsibilities:

• Handle inbound/outbound customer calls.

• Resolve customer queries and complaints effectively.

• Maintain high levels of customer satisfaction.

• Provide accurate product and service information.

• Conduct customer feedback and quality assurance surveys.

• Build and maintain a positive rapport with customers.

Shift Timing:

• 5 Days Working

• Male: 24×7 shift window

• Female: 6 AM – 8 PM (Any 9-hour shift)

• Joining Incentive: ₹5,000 after completing 60 days

Contact: 6397401112,7453972555

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive- Voice process job

What skills and experience do you need for this Customer Support Executive- Voice process job?
Ans : To apply for this Customer Support Executive- Voice process job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive- Voice process job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive- Voice process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 60 Noida, Noida.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive- Voice process job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive- Voice process job?
Ans : As a Customer Support Executive- Voice process, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive- Voice process job is located in Sector 60 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Executive- Voice process job.
Why should you apply for this Customer Support Executive- Voice process job?
Ans : This Customer Support Executive- Voice process job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 20 openings available.