We are looking for a Field Supervisor to join our team at Prime Management Industrial Services. The role offers ₹16,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Field Supervisor job
What qualifications and experience are required for this Field Supervisor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nehru Place, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Field Supervisor job. Only male candidates can apply.
Where is this job located?
Ans : This Field Supervisor job is located in Nehru Place, Delhi.
Why should you apply for this Field Supervisor job?
Ans : This Field Supervisor job offers a salary between ₹16,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.