Customer Care Executive

19,000 - 23,000 /month

G.s.t. Corporation Limited

Okhla Phase II, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Apply @9217307059

Job Description / Requirement:

Handle inbound calls, after-sales support, outbound follow-ups/feedback calls, and WhatsApp chats for customers. Focus on empathetic, efficient query resolution to boost satisfaction.

Key Responsibilities:

Answer inbound calls and resolve product/order queries.

Provide after-sales support (returns, warranties, troubleshooting).

Make outbound calls for follow-ups and feedback.

Manage WhatsApp chats with quick, professional responses.

Log interactions in CRM and escalate as needed.

Essential Skills:

1-2 years of customer service experience.

Strong active listening, empathy, and conflict resolution abilities.

Excellent verbal and written communication in English

Preferred Attributes:

Experience in e-commerce or health/wellness products.

Positive attitude, patience under pressure, and a customer-first mindset.

Proficiency in CRM tools, WhatsApp Business, and telephony will be an added advantage.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹19,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase II, Delhi.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 3 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Okhla Phase II, Delhi.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-3 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹19,000-₹23,000 per month. This is a Full Time job and has 3 openings.