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Customer Support Field Supervisor

salary 20,000 - 32,000 /month
company-logo
job companyCorporate Security Solutions
job location Field job
job location Sector 109 Gurgaon, Gurgaon
job experience1 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Field Supervisor to join our team at Corporate Security Solutions. The role offers ₹20,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to Security and Manpower Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Field Supervisor job

  1. What are the eligibility criteria for this Customer Support Field Supervisor job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this Customer Support Field Supervisor job offered by Corporate Security Solutions in Sector 109 Gurgaon, Gurgaon.
  2. What salary is offered for this Customer Support Field Supervisor job?
    Ans : The salary for this Customer Support Field Supervisor job ranges between ₹20,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 109 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-5 years of experience can apply for this Customer Support Field Supervisor job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Supervisor job is located in Sector 109 Gurgaon, Gurgaon.
  8. Why should you apply for this Customer Support Field Supervisor job?
    Ans : This Customer Support Field Supervisor job offers a salary between ₹20,000-₹32,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 32000

Contact Person

Harsh Yadav

Interview Address

Plot No.: T-90, CORPORATE SECURITY SOLUTIONS, Sector 109, Nr. Bricks Lumbni Gate No-2, Gurgaon (122017), Sector 109, Gurgaon
Posted 7 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Field Supervisor